F1: Was ist das Steuerungssystem? Wie ist es? A: We use Nova Taurus Series asynchronous control system. Support cluster play and management. Support APP/Phone/ WIFI/ Ipad/ Laptop/ PC/ Cloud control. It’s very easy and convenient to control. F2: Kann ich eine Musterbestellung für einen LED-Bildschirm haben? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. F3: Ist es in Ordnung, mein Logo auf das Produkt zu drucken? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. F4: Was ist Ihr bester Service? 1: One to one sales engineer to customer responsibility system; 2. Know your project and provide the best solution for it; 3. Track your order and let you know each step and detail of it; 4. Teach you how to install and use the screen; 5. Care the subsequent use of your screen and ensure your after - sales service be well. Frage 5. Wie sieht es mit Ihrer Lieferzeit aus? A: Generally, it will take 7-15 days after receiving your deposit. The specific delivery time depends on the items and the quantity of your order. F6: Wie sieht es mit Ihrer Garantiezeit aus? A: 2-year warranty. Structure design, installation problem, system problem, how to use the screen…don’t worry, we have professional after-sale team to solve your any questions after you placed an order. And your exclusive sales engineer will also help you get over any problems.